Who or What is “Sophia”?
Currently undergoing final testing, Sophia is the first of its kind: a chatbot available 24/7 to
anyone affected by domestic violence who needs assistance.
Regardless of location, connecting with Sophia only requires a smartphone, computer, or tablet
with internet access.
The testing phase is conducted in English, yet Sophia will be available in German, French, and
Italian by the end of 2021.
Sophia was developed by the Swiss organisation
Spring ACT
.
Sophia is designed to be a trustworthy and guiding friend of women and men in abusive
relationships in three key way (GAL):
Gather Potential Evidence
Sophia enables survivors to upload potential evidence of the abuse happening in their
relationship, whether it is a photograph of physical violence, voice memos, screenshots of verbal
abuse, or documents highlighting financial withholding.
These files are uploaded and securely stored in their personal “digital safe” on servers located
in Switzerland and protected by the highest standard of data privacy rights (GDPR).
Assess and Know Your Rights
Contacting lawyers and police can feel very intimidating in the best of situations.
Especially, though, when individuals may be trying to leave a violent relationship and are unsure
what awaits them.
Sophia walks them through what they need to know about contacting the police and/or how to find
legal assistance.
Sophia summarises the procedures and explains some of the rights that survivors have.
Learn About Your Options
The information out there is overwhelming. Sophia therefore acts as a guide through the available
options and provides online resources and/or a list of local helplines to call, and shelters to
contact.